Ans-During the Teachers Training Program, teachers are taught to handle the models well. It is essential that teachers and children handle the models carefully. That being said, if a model does break, then the concerned authorities must get in touch with our customer service executive at the following number- 022 24933738, between 11:00 am and 6:00 pm. Our customer service executive will refer the matter to our backend team who will send someone to either repair the model or else replace it. You can also visit our website http://stemlearning.in/
For replacement and repairing, please check our policy and terms of agreement with individual donor.